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Click to visit CFWGroup. I personally recommend CFWGroup.
- Mark O'Meara, Canadastudentdebt.ca



NOTE: IF YOUR COLLECTION AGENCY COMPLAINT IS IN REGARDS TO STUDENT LOANS, FILE YOUR COMPLAINT DIRECTLY WITH HRDC.

Collection Agency Regulations and complaints....

For Information check
Canadian Consumer Handbook

Links to Provincial Collection Agency Regulations Where to file a complaint  

British Columbia
http://www.consumerprotectionbc.ca/index.php/consumers-debt-collection/consumer-tips/241-debt-collection-knowing-your-rights-and-responsibilities/p>

Director of Debt Collection
5th Floor, 1019 Wharf Street
Victoria, BC V8W 2Y9
Phone: 604.320.1667
Toll Free: 1.888.564.9963
Fax: 250.920.7181
 

Alberta
http://www.servicealberta.gov.ab.ca/1009.cfm#anchor2

Service Alberta Consumer Contact Centre
Edmonton: 780-427-4088
Toll-free in Alberta: 1-877-427-4088
 
Sasksatchewan    

Manitoba
http://www.gov.mb.ca/cca/consumb/index.html

Address: Consumers’ Bureau
302-258 Portage Avenue
Winnipeg, Manitoba, R3C 0B6
Phone: (204) 945-3800 (24-hour voice mail)
Toll-free: 1-800-782-0067 (24-hour voice mail)
Fax: (204) 945-0728
Email: consumersbureau@gov.mb.ca
 

Ontario
http://www.sse.gov.on.ca/mcs/en/Pages/Complaint_Steps_to_File.aspx

Steps to filing a complaint are available at the the website. You can file a complaint using an online form.  
Quebec    

Prince Edward Island
http://www.gov.pe.ca/infopei/onelisting.php3?number=53408

Toll-free: 1-800-658-1799
Shaw Building [Province of PEI]
Jones, Gwyneth (Consumer Services Officer)
(902) 368-4581
[Facsimile:] (902) 368-5355
Peters, Linda (Compliance Officer) (902) 368-5653
[Facsimile:] (902) 368-5283
 
New Brunswick
http://app.infoaa.7700.gnb.ca/gnb/pub/DetailOrgEng1.asp?
OrgID1=1465&DeptID1=45
General Information:
(506) 789-2362
Reception: (506) 789-2362
Fax: (506) 789-4866
 
Nova Scotia
http://www.gov.ns.ca/snsmr/consumer/complaint.asp
Service Nova Scotia at:
(902) 424-5200
or toll free (800)670-4357
 

Newfoundland
http://www.gs.gov.nl.ca/consumer/collection/

Consumer Affairs
Trade Practices and Licencing Division
Department of Government Services and Lands
 
     

Equifax
Consumer Relations Department
Box 190 Jean Talon Station
Montreal, Quebec
H1S 2Z2
Tel: ( 514 ) 493-2314
1 800 465-7166
Fax: ( 514 ) 355-8502

Trans Union
Consumer Relations
709 Main Street W Suite 3201
Hamilton, On L8S 1A2
Tel: 1 800 663 9980
Fax: ( 905 ) 527-0401

 

Northern Credit Bureaus
336 Rideau Boulevard
Rouyn - Noranda, QC J9X 1P2
Fax: 1 (800) 646-5876