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File Crossed with another student

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frustrated-guy View Drop Down
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Joined: 10/May/2004
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    Posted: 10/May/2004 at 6:34pm
Hi

The BC Gov Student Loan Office (Student Services Branch-Ministry of Advanced Education) have crossed my student loan file with another person.

I have received letters from this government department addressed to another student with my addresss, my SIN and details of my file and somebody else's file mixed in.

I have sent 5 letters by courier to the gov asking them to fix this and they have ignored my requests.  The courier company confirms delivery.

It is my understanding that the gov agency is violating the provincial privacy regulations that state that errors in personal information must be addressed when they are brought to the government's attention.

As the gov is ignoring me, what should I do to get them to fix this?

Thanks


Edited by frustrated-guy
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fanofcibc View Drop Down
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Joined: 15/May/2004
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Post Options Post Options   Thanks (0) Thanks(0)   Quote fanofcibc Quote  Post ReplyReply Direct Link To This Post Posted: 16/May/2004 at 11:25am
Good luck in trying to get anything done with the BC Government.
I am still waiting on a T4A that they supposedly mailed back in '99. Thanks to them I ended up owing $2000 to the government because I did not report all my income...
 
Isn't living in BC great? Thats why I am moving East....sick of dealing with a corrupt provincial government that NEVER listens to the people.
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westendgirl View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote westendgirl Quote  Post ReplyReply Direct Link To This Post Posted: 08/June/2004 at 4:31pm

Originally posted by frustrated-guy frustrated-guy wrote:


As the gov is ignoring me, what should I do to get them to fix this?

Contact the Privacy Commissioner of Canada. You can look them up on www.canada.gc.ca. Explain the situation and ask them for advice. I have found them helpful in several situations.

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