This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their upcoming changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities can't plan. I've heard of courses being cut because the government has no process in place for universities to send the newly required acceptance letters to the government.

This means that students who have been accepted can not attend courses that start in the summer 2024 semester. With cut sections, current Canadian students will have trouble getting courses, and may have to switch to part-time which changes their enrollment status and might trigger repayment of their loans or ineligibility for funding. I've seen this before. It wreaks havoc on the student loan borrowers.

Again, the Liberal government has messed up the education environment. Will the new system needed in a rush for the acceptance letters be the new Arrivecan scandal?

I call on the government to implement a slower phased in approach and delay the requirement of the acceptance letters until a process is in place to submit these letters.


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gogo View Drop Down
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    Posted: 05/December/2005 at 12:39pm
I am new to this site, and am absolutely pleased to see that there are people out there willing to support and help those who have had a "run-in" with those who administer student loans. Thank you.

I will try to keep my issue short and sweet, and would appreciate any advice given, as the advice I have seen on this site so far has looked extremely helpful.

I am currently in the final year of a four-year degree. I am attending Royal Roads University in Victoria, where I am finishing the last two years of the degree (they offer programs that make up the last two years of a four-year degree and offer it to those who have a two-year diploma from another institution).

The first two years were taken at a college in Alberta, during which time I received roughly $10,000 in student loans (50/50 between Provincial and Federal). When I finished, I was notified by Edulinx that I had to start re-paying the loans. I sent them confirmaiton of enrollment at my new school (Royal Roads), and subsequently received a reprieve on loan payments. This dates back to beginning of 2004.

All was fine and dandy until 6 months ago, while residing in BC, I received a call from a collection agency stating that I was 10 months overdue on loan payments for my Federal loans while attending school in Alberta. The guy on the phone was very abrupt and clear to his point that I could be sued for default and I had to pay back all $5000 of the loan right away.

Personally, I do not take well to threats, so I kindly let him have it and explained that I was in school and would not pay them until I was done my final two years of my degree. I then attempted to contact the National Student Loans Centre....to no avail. Because my account was handed over to the collections agency (Total Recovery out of Edmonton) I had to deal directly with them, and could no longer dispute the case with the government.

Now, here I am today, 4 months away from finishing my degree, unable to take out a loan for a Masters I intented on taking, going to finish school and be thrown into reality with a terrible credit record, all because the government failed to notify me; nor did they attempt to resolve the issue. The collection agency stated that they had sent notice for 10 months to my old address in Alberta, while I was residing in BC (this is the error on my part...not giving a change of address)

I have since made monthly payments (while in school) and ensured that I have kept on top of my payments; however, I have been told that this will stay on my credit report for 7 years. Is this true? I am getting a lot of contradicting information about one's credit history.

I am completely at my wit's end, and have the slightest clue as to how I should proceed. I have sent several letters out asking for assistance, one even being sent to my local MP in Calgary (lot of help that did, I have yet to receive a reply and it has been 4 months).

Could someone please tell me how I could even attempt to rectify this situation. I am at a loss!!!! Any help would be GREATLY appreciated.

Tired and frustrated,

Jordan G
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Mersan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Mersan Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 1:06pm
Are you saying that the loan reprieve that your received from Edulinx was not recognized? That seems to fit the time line you give.  Do you have the document Edulinx sent reinstating you? 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote BarryW2 Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:26pm

Was the notification from Edulinx in regards to your provincial or federal?

 

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SolveStudentDebt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:33pm

I would say it was Federal.

Pleae gogo, give us a few more details.

Did you submit the schedule 2, or did the student aid representative at the school you attended?

Contact the Executive Customer Relations department of Edulinx and state your case with them. If you would like help, let me know.

Johnny

www.cfwgroup.ca

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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gogo View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gogo Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:37pm
Hi Mersan & BarryW2,

I received notification via mail, however, it was sent to my old address. I was reached at my permanent address 10 months after the first payment was due. When I asked why it took so long for the government to contact my permanent address, they explained that it was out of their hands, and only the collection agency could deal with the matter now. Needless to say, when I made inquiries through the collection agency, I got no where.

My issue is that they made no attempts to contact me until it was far too late. I don't think it is fair to have this tarnish my clean credit report, and the sad thing is that I might have no way around this.

Thanks for replying!


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Post Options Post Options   Thanks (0) Thanks(0)   Quote gogo Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:42pm
Johnny,

Thank you very much for the link. I have one more inquiry. My understanding is that in order to rectify a "bad credit" on your report, it has to be approved by the agency or financial institution that first implemented the loan or credit.

Now, because my case has been handed over to the collection agency, does this mean that I can no longer deal with the National Student Loans Centre? I am just confused as to who I, or Trans Union or Equifax, would deal with to get this fixed.

Sorry for being so uneducated on the subject.


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SolveStudentDebt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:45pm

This is a VERY common occurence, gogo. I have many clients who have described the exact same scenario.

Did you give them your new address? If they had your new address when the notification went out, that is a very bad error on their part. This is where you would have a strong case with this.

However, if you had moved, and did not notify them of your new address, they would only have the previous address to work with.

So, if they knew where to find you by telephone and address, and sent your forms to the old address while knowing that you do not reside there any more, that is carelessness - and not acceptable.

Johnny

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote gogo Quote  Post ReplyReply Direct Link To This Post Posted: 05/December/2005 at 4:54pm
Johnny,

They had my permanent address, cause they contacted that number and sent mail there 10 months after the first payment was due.

So, all along they had the right address, but kept sending to my old address. Because of this, do I have a strong enough case to take it to the Executive Customer Relations dept.?

All I am trying to figure out are my options, because I have tried everything I can think of to get this fixed. The option I know I don't have are to contact the guv in any way, shape or form. That, to me, is the most frustrating thing, because I know the goal of the collection agency is solely to collect the money, cause that is what they are contracted out to do.

I am going to try and contact the Executive Customer Relaitons Dept. tomorrow. I am just wondering...because it is no longer in the hands of the guv, does that mean it is no longer in the hands of Edulinx, as well? If that is the case, then will this dept. even be able to help? I am sorry for all the questions....maybe this is something I should just ask them and let you know how it goes.

Thank you soooo much for replying.....it's good to know that I am not in this alone.

Many thanks!
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