This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their upcoming changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities can't plan. I've heard of courses being cut because the government has no process in place for universities to send the newly required acceptance letters to the government.

This means that students who have been accepted can not attend courses that start in the summer 2024 semester. With cut sections, current Canadian students will have trouble getting courses, and may have to switch to part-time which changes their enrollment status and might trigger repayment of their loans or ineligibility for funding. I've seen this before. It wreaks havoc on the student loan borrowers.

Again, the Liberal government has messed up the education environment. Will the new system needed in a rush for the acceptance letters be the new Arrivecan scandal?

I call on the government to implement a slower phased in approach and delay the requirement of the acceptance letters until a process is in place to submit these letters.


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holygeez View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote holygeez Quote  Post ReplyReply Direct Link To This Post Topic: not allowed to make a payment??
    Posted: 22/January/2007 at 11:46pm
I was SOOO glad I came across this site.  Amazing as to what we all share.  Anyway, I have loans with the RBC and I HATE THEM.  I HATE THEM, HATE THEM.
I have a binder FULL of notices, bul-ony letters, etc from the RBC.  They've lost payments on me too.  At one point, two days before Christmas while I was in interest relief, they debited my account for $650.00.  They said that I called them and told them to do that.  Morons.  It took a year before it was all straightened out.  Of course I was stuck holding the bag on the NSF fee's etc.  Whenever I call them, I get different information.  Recently I found out that I haven't made a payment in 6 months; $700 is owed to a collection agency and I'm not allowed to make payments.  I have to pay the agency in one lump sum.  I am not to send payments to the RBC until the $700 is paid off...BUT...interest and debt is STILL piling up on the rest of the loan.
Make sense?  No..I don't get it either.  Suddenly RBC reps are not permitted to talk to me.  Funny...when I tell them, and send them notices to NOT CALL ME...they do anyway.  As soon as I get pissed enough to talk to them, they are not permitted.
I'm going to  shove forks into my eyes soon.
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penniless View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote penniless Quote  Post ReplyReply Direct Link To This Post Posted: 18/April/2007 at 12:53pm
I have had similar frustrations with Royal Bank. You should check and see what your rights are. As far as I know, collection agencies MUST allow you to make payments. They will all threaten that you must make one lump sum payment, but I don't think that's legal.  
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takopup View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote takopup Quote  Post ReplyReply Direct Link To This Post Posted: 19/April/2007 at 12:49am
OMG.  If you can afford a call recorder from The Source, I'd recommend that you call them, have them identify the date and the rep and have them tell you again that they are refusing payment.  Then, waive that in front of their noses.  Tell 'em that they can take you to court but that you'll share their refusal to take payment with the courts.  They first say you can't record their calls.  You explain that it's a one party rule in Canada and as long as one party is privy to the call's recording, it's completely legal.  It's only the use of the call that's regulated. 

Your goal, of course, would be to submit the call as evidence for either a court hearing or a complaint with the provincial regulatory bodies pertaining to Collection Agents.I also recommend that you call your provincial service department and ask where you can find a copy of their Collection Agent's Act.  It will tell you specifically what collection agencies can and can't do.  Keep it beside you so you can tell them when they're breaking the law.

The funny thing is to listen to collection agents after you tell them that you recorded the entire call.  However, in your case, I would recommend that you get a few calls where they are repeatedly refusing payment so that you have a solid case when you you complain be it to the province or to the RBC Ombudsman.

Any judge who believes your multiple recordings where the agent refused payment will probably not hold alot of sympathy with them or their principals...in your case, RBC.It's ironic, I just read RBC's guiding principals that their employees must adhere to.  Their # 1 principal is "Upholding the Law" .  Guess their ombudsman would be thrilled to know what they're doing to you :)

http://www.rbc.com/governance/pdf/RBCCodeOfConduct.pdf

Get your ducks lined up before you go in for it.  Good luck.
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hoop77 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote hoop77 Quote  Post ReplyReply Direct Link To This Post Posted: 13/June/2007 at 5:19am
I know the feeling, they want $4700 from me, I have offered them payments but nothing is good enough. They want all their money right now or they will sue me, I think that's next week. I keep offering them $100/month and all they want is the full sum of money. I wonder if the collection agents could be any more rude as well. Anyways good luck.
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SolveStudentDebt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 13/June/2007 at 10:34am
Please explain what they told you and how rude they were. It is good to bring this out into an open auditorium as casaes in numbers create a genuine picture of how bad this really is.
 
Johnny
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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pogorelichfan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pogorelichfan Quote  Post ReplyReply Direct Link To This Post Posted: 28/June/2007 at 7:12am
Johnny,
 
Can you give me a confirmed total number of complaints in an annual year--something official that I can quote in our report...
 
You can email it to me off the website at any time...Julian
Coalition for student loan fairness
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pogorelichfan View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote pogorelichfan Quote  Post ReplyReply Direct Link To This Post Posted: 28/June/2007 at 7:14am
Holygeez,
 
If you are interested in talking to the media about your case, I'd really like to add you to our media call list for the Coalition.  If you are interested, please email me at julianb@sfu.ca .
 
Julian
Coalition for student loan fairness
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