This website is a testimony to the problems Canadian Student Loan borrowers experienced from approximately 1996 to 2008 and until their loans were paid off.

The privatization of the Student Loans system by the Chretien and Martin Liberal governments broke the system and defaulted thousands of borrowers who were trying to pay their loans. There were even stories of suicide due to the harassment of borrowers.

Read the report that I prepared back in 2007 here. Canada Student Loans-The Need for Change Fortunately the new Conservative government at the time revamped the program and fixed the system for new borrowers, but borrowers under the previous program were left with ruined credit and continued harassment from debt collectors.

I call on the Canadian Government to apologize to the borrowers affected by this fiasco and make amends.

Unfortunately the Liberal government is again clobbering the Education system with their upcoming changes to International Student Visas. Yes, there's a problem, but instead of a well thought out plan, they have pulled the emergency brake on the train causing a derailment. This has introduced unprecedented instability for both private and public education institutions who serve both international and local students.

Universities can't plan. I've heard of courses being cut because the government has no process in place for universities to send the newly required acceptance letters to the government.

This means that students who have been accepted can not attend courses that start in the summer 2024 semester. With cut sections, current Canadian students will have trouble getting courses, and may have to switch to part-time which changes their enrollment status and might trigger repayment of their loans or ineligibility for funding. I've seen this before. It wreaks havoc on the student loan borrowers.

Again, the Liberal government has messed up the education environment. Will the new system needed in a rush for the acceptance letters be the new Arrivecan scandal?

I call on the government to implement a slower phased in approach and delay the requirement of the acceptance letters until a process is in place to submit these letters.


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just_me View Drop Down
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    Posted: 24/September/2012 at 1:29pm
For reference, I'm in Ontario, and my loan is an Ontario Student Loan from about 2001 or 2002. It's been more or less inactive since about 2003 when I fell into a bad situation (homelessness and everything), and they were asking for monthly payments that were so ridiculously out of reach at the time that I more or less threw up my hands. Dumb, I know.

The loan is for about $4500. Truth me told, I was saving up a lump sum to pay it off at once. I had talked to the CRA once in the last... year or so? and I decided that it would be more expedient for me just to do that. I knew they wouldn't like this, but even now their minimum monthly they wanted was a bit much. I have about 2/3rds of the money available at this time.

I came home on Friday to find a door hanger near the buzzers for my secure apartment building that had no company name, simply said "We have a delivery for you, signature required", with my name and a phone number to call handwritten on it. I am not expecting a delivery and did some research on the net, and everything that came up said either "scam" or "marketing" on it, so I threw it away.

On Sunday, I came home to another door tag - this time on my actual door - at about 11am. A few hours later there was some loud knocking. When I looked out the peephole, it was three VERY young people in their early twenties - would not have been surprised if at least one of them was still in high school even. They were wearing streetclothes - the boy in a baseball cap, and one of the girls in sweatpants and one of those sparkly LOVE PINK sweatshirts. We do get the odd aggressive magazine salespeople sneaking in, so I ignored them and didn't answer the door, even though the one girl smiled like a scary jackal when she saw someone look through the peephole.

Queue them coming back repeatedly about four times over the next few hours, knocking loudly and even calling my name through the door. At one point I watched them pile into an unmarked white pickup parked across the street and drive off, only to return later.

Eventually at about 6pm following their last "visit", I left my apartment to go somewhere, only to find that they had been lurking in the hallway just to the right of the door. They asked me if I was [my name], which I refused to confirm or deny, asking them who they were and why they were there. One of them had a manila envelope that looked like it had seen better days in her hand. She said "Your landlord told us this was you. [I don't think landlords can legally give this information??] Whatever, if you're lying, it'll look bad in court." They left without trying to give me the envelope and sat there in the truck.

By this point I'm well freaked out, and being well aware that it IS a possibility that the CRA are trying to get a hold of me, I go out to their truck. I take a photo of their license plate and let them know I will be calling the cops to verify their identity, and not to come back. The girl said "Go ahead and call the cops. We work for the cops!" Um, no. I dated a cop for five years; a cop must show identification, and generally does not wear a LOVE PINK sweatshirt at work.

I did call the police non-emerg number and spoke with an officer. He took their plate number and called me back shortly, saying "They are civil servants, they say you are being sued for a Canada student loan and I will leave it to you to call them; I'm not getting involved."

Fair enough. I called the number the next day (had to go to work in the meantime) from a payphone - like heck I'm going to call from my cell phone, these people who hide outside my door! No one answered. I left a message saying that I had called and would call again, but did not leave a callback number.

I do understand that if I'm being served, I will have the opportunity to file back and basically make arrangements to pay ("settle out of court" basically), and that if I am served but don't do anything, they will likely garnish. But I'm not sure that I was served, and I'm furthermore not sure that these people are directly representing the government. It sounds like an agency has bought my debt - though I've never received anything from anyone other than the CRA - however the dreaded ARC IS located very near where I live and these lovely little creatures seemed much more like they represented them than a government agency.

So, have I been served? I never confirmed my identity, I refused because THEY wouldn't identify themselves. And since I don't know who they represent, I can't call them directly.

I would like the opportunity to work this out, and I do realise I brought this all on myself. However any clarification or shared experience from you all would be appreciated. Should I continue to call/chase these guys down/pursue that manila envelope, or just wait and see?
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SolveStudentDebt View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 25/September/2012 at 8:25am
That was a process server most likely.
 
If you want to work it out with the office of the attorney General, call me and I will resolve it for you without it going further. Won't cost much.
 
Johnny
 
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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amiable1 View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amiable1 Quote  Post ReplyReply Direct Link To This Post Posted: 25/September/2012 at 9:12am
re: almost threw up in my hands.....
 
I respectfully disagree with your 'dumb, I know' statement! You were homeless and in a very bad situation and the collection agencies were still harassing you? I can't imagine the stress you must have been under. My heart goes out to you and I sincerely hope you are in a better situation now.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote just_me Quote  Post ReplyReply Direct Link To This Post Posted: 25/September/2012 at 10:53am
Thanks Johnny, I will wait a few days to see what happens, and may indeed contact you.

Thanks also, amiable1; ironically, the feeling when they were outside my door, with me, trapped inside, horrified, reminded me exactly of the days when my poor landlord (he was honestly a pretty nice guy and let me stay on quite a few months before he evicted me) would come knocking on my door, looking for the rent, and I would hide in the closet, not knowing what else to do... it seems like years later I am still desperately trying to clean up my past.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote just_me Quote  Post ReplyReply Direct Link To This Post Posted: 25/September/2012 at 10:56am
Oh, and one other silly little detail - the name that they had written on the door tags is a name that I "go by", but it's not my legal name, and not the one on my birth certificate or driver's license. It's a difference of a single character, but still. Does this mean anything? Should I, for example, be completely silly and prove that the person that they are serving is not "me" (knowing fully that this would likely only buy me time while they correct the error)?
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Post Options Post Options   Thanks (0) Thanks(0)   Quote amiable1 Quote  Post ReplyReply Direct Link To This Post Posted: 25/September/2012 at 4:45pm
Hello Just Me.

I recommend you contact either Johnny LeBlanc or a lawyer. Don't try and deal with this on your own.

Johnny is very easy to find on this site and he will respond in a timely manner.

Hope this helps you (even just if it's just a little bit!).
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote aaska01 Quote  Post ReplyReply Direct Link To This Post Posted: 03/October/2012 at 5:41am
Dear Just Me,
 reading your post was most unsettling. I find dealing with collectors over the phone to be stressful enough at times but your situation with being harassed in the manner you described is awful. I hope that things improve for you soon.  I have used John's services in the past when i was unable to deal with the collection agency, and he was very helpful getting then off my back.  Good Luck.....will be interested to hear how things are going for you.
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Post Options Post Options   Thanks (0) Thanks(0)   Quote SolveStudentDebt Quote  Post ReplyReply Direct Link To This Post Posted: 04/October/2012 at 3:16am
Hey Just, that is a process server. They are as eager as debt collectors, and equally as frustrating as you now know. Call me later and I will strategixe further with you. Wink
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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Post Options Post Options   Thanks (0) Thanks(0)   Quote FreedomFighter Quote  Post ReplyReply Direct Link To This Post Posted: 11/December/2012 at 6:29pm
How did things work out for you? Sounds like it's the Feds, I owe a bazillion more times than you and some to ARC, they've never gotten close to suing. If you have 2/3 of the money, that is HUGE! Take the papers, meet up with the lawyers and all they want is for you to make payments. I was able to negotiate lower than what they were asking.  You may be able to offer a good chunk that $$ you have saved up and be able to make lower payments after that.

Everyone hits rough spots in life, don't feel bad about the way you've handled it.

You can also try calling a lawline for some free advice or check into a free session with a lawyer, some offices offer that. It is well worth it, that one call saved my sanity last year.

You can also check with every student loan borrowers favourite former "shark" - Mark Silverthorn! He no longer works for collection agencies, but instead works for borrowers.  He also gives free phone consulations and is based in Ontario. He also has great info on dealing with loans, collection agencies, etc in general! Great insight into the people who are paid to make our lives hell.

http://www.collection-calls.ca/delinquent-student-loan-ontario.html
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Trotsky Quote  Post ReplyReply Direct Link To This Post Posted: 09/July/2013 at 2:28pm
Hello,

You do not really need anyone's help. All you need to do is contact CRA at 1-866-864-5823, and tell them you spoke with NSLSC and that you want to apply for Federal rehabilitation program.
They will tell you you have to pay 2 months of reg payments and all outstanding interest on the loan. Once you have done that call NSLSC (1-888-815-4514) back and ask to be transferred to CSLP, once the rehabilitation is done your loan will be sent back to NSLSC.

Once your loan is with NSLC apply for the Repayment Assistance program, while on that program you do not have to make any payments for 6 months and no interest will accrue. While on this program you can still make payments (it is allowed) and it will go to the principal of your loan.

You do not need to pay for any help, once you contact CRA they will stop the harassment you are under.

I have a over a decades experience with student loans...........trust me. If you have any questions just ask.

Good Luck!!!
Lenin
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