From their own consultants report:
WE TOLD THEM BUT THEY DENIED OUR CLAIM. SO THEY HIRE AN EXPENSIVE CONSULTANT TO TELL THEM WHAT WE ALREADY TOLD THEM!
http://www.rhdcc-hrsdc.gc.ca/eng/publications_resources/evaluation/2011/sp_1014_09_11-eng/page04.shtml
Recommendation #3: That CSLP explore the idea of changing
the name of the grace period, because the use of this term often leads
to confusion for students about whether interest accrues during this six
month period.
We agree that the term "grace period" may be confusing to some
borrowers, and will continue to work with our provincial/territorial
partners to explore a more effective way to communicate how the student
loan program works. The "grace period" refers to the fact that borrowers
are entitled to defer their student loan payments for six months
following the completion of PSE studies, but that interest on Canada
Student Loans will continue to accrue during this period. However, the
confusion on the part of some borrowers may stem from the fact that some
provinces do not require interest to accrue on provincial student loans
during this six-month period. To mitigate any confusion, the CSLP
undertakes to effectively communicate this term in all appropriate
communication to borrowers, including student loan documents, on the
CanLearn website, and through the Service Provider call centre.
SO WHAT'S BEEN DONE ABOUT THIS??????