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Collectcorp

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Category: Immediate Attention and Info!
Forum Name: Dealing with Abusive Collection Agencies
Forum Description: Help can be found here for dealing with these problems!
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=1730
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Topic: Collectcorp
Posted By: techgrl1972
Subject: Collectcorp
Date Posted: 28/October/2004 at 1:15pm

Good Evening all!

After reading through this website and seeing your stories I went and gathered all my paperwork regarding my "experience" with Collectcorp.  My question is, if I file a complaint and only have written notes about what has happened will that be enough??  The first contact I had with them was in March 2003 and "she" advised that my job was in jeopardy and I was not bondable.  I have the conversation notes written down but not sure if this is enough to send off.  Any comments would be greatly appreciated.




Replies:
Posted By: SolveStudentDebt
Date Posted: 28/October/2004 at 6:54pm

 

 Youhave the right to file a complaint if you have been violated ina ny way. The more "merit" the complaint has, the more effectively it will be addressed by whichever Provincial Ministry to submit it to. Remember this though, if you are writing a complaint about transaaction that have taken place and bad tactics and such initiated by a collector, it is your word against the colelction agency at this point unless you have proof, like a recorded conversation. Collectors who break the rules are intelligent enough not to put notes describing illegal activities they have done. This is the problem. 90% of what collectors do and say are not recorded in their notelines which is required by law (Provincial and federal).

 Johnny

 



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: techgrl1972
Date Posted: 29/October/2004 at 4:59am
Thanks Johnny.  Although it is a little disheartening as I have no other "proof" of the abuse .  I am going to file the complaint - even though I have no recorded conversations.  It's nice to see though that you are in "my neck of the woods" and close by. 


Posted By: Irritated
Date Posted: 30/October/2004 at 2:10pm

I wrote this letter to the collection agency that was hounding me..havent heard from them since...sent registered mail. Although the hounding has stopped I still want to file a complaint. Hope this helps for the time being...

 

Name and address of collection agency

phone number

Extension (of person hounding you.)

 

Reference #

 

Date

 

 I would like all further contact with (insert name) by mail only. 

 

(Insert name) has made numerous phone calls (to which I have logged with a frequency that would constitute harassment) to my home and to my place of employment and has been unprofessional with my supervisor and fellow employees.  The regulations set by The Ministry of Consumer and Business Services have been breached by (insert name)

 

 I will contact The Ministry of Consumer and Business Services and Human Resources Development of Canada should my wishes not be met.

 

Your name

Ref#



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inform yourself


Posted By: Irritated
Date Posted: 30/October/2004 at 2:16pm
I also sent a copy of the regulations set by the ministy of consumer and business services (highlighted ofcourse) with my letter..

-------------
inform yourself


Posted By: techgrl1972
Date Posted: 30/October/2004 at 4:08pm

Hey Irritated,

Thanks for the "form letter".  I have been drafting one and have re-wrote it several times.  I just want them to stop calling.  I am paying my monthly payments but they feel this evil urge to call.........



Posted By: Jorge
Date Posted: 10/November/2004 at 9:52am
The same here I made a complain... and they didnt call me anymore and 2 weeks later they send me a letter giving me a deal to settle down....


Posted By: Cure collector
Date Posted: 10/November/2004 at 3:09pm
It is a great idea to make a formal complaint (if the complaint is valid) but make sure it goes right to the source of your loan, not just the collection agency. Collection agencies work of market share and if they receive a lot of complaints they will get docked market share which means docked $$. So if you feel you have a valid complaint talk to that person's manager then find out where to write a formal complaint to ie: if you have a Royal Bank loan that's in collections send it to their service provider not just the agency. But remember to make sure it is a valid complaint! Embarrassed

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Collectors, we're not that bad :)


Posted By: 6273kat
Date Posted: 10/November/2004 at 3:49pm

You know Cure, I just don't get it. Why would anyone here make a complaint that was not valid?

Where do you guys get that blame the victim thinking. I have talked to many people and one thing we all seem to have in common is that we are all human. Mistakes are made. Life happens, you cannot always control what happens to you.

Keep yourself on that pedastal, because one day it will be a long way to fall, seeing as you have such high personal standards.

When life happens to you...and believe me it will...hopefully you can find a group like the people here, who genuinely care about people, to share time with, without prejudice.



Posted By: techgrl1972
Date Posted: 19/November/2004 at 12:48pm
First of all Cure - just because you claim that some collectors "play by the rules"  I can assure you that quite a few of them don't and I can also assure you that I would not make a complaint unless I felt I was violated - and I was - AND they did threaten me.  My complaint was filed and a letter was sent to the agency to stop calling.  And they have. 


Posted By: Night
Date Posted: 16/January/2005 at 7:33am

 I am new to this site and I owe it to my husband for finding it and helping me out with this problem/ CollectCorp is after me for a debt or 2,080 and I did not have any idea that they could say these types of things to me just to scare me....my husband did tho and after reading some of the posts on here I am in shock as to what they will say to scare you. They informed me that because I am not working that they would go after any other bank account that I have to get the money that they would not care what the money in there was for...I did not let on that I even have another bank account so then they proceeded to tell me that they would go after my husband for the money when he is not even listed on anything to do with my bank account that this is on...I was scared called my dad who I thought might be able to help me out and told my husband who told me right away they could not do anything to any other account, at first I wasn't too sure but after I thought about it I came to agree with him and now reading some of the stories on here I am sure of it. I am still in shock as to how far they will go...

 

Night



Posted By: Islander
Date Posted: 16/January/2005 at 5:04pm

Your accounts are safe unless:

1:   There is a judgment against you, in which case they can issue a garnishment order against them. That means they can scoop everything in your chequing or savings accounts.

2:    The account is in a bank that you borrowed the money from. You'd think that was a no-brainer, but you'd be amazed at how many people owe, say, RBC twenty thousand dollars and then are shocked to find their rent money has been set off (swiped) by the RBC branch they keep their money in.

As for what collectors can or can't do, that's more of a grammatical misunderstanding than a legal one.

In fact, what you are interested in is what a collector MAY (is allowed to) do. That is set out in a number of pieces of legislation that can be found on various websites and there are links in the archives around here. There are also rules imposed by their clients, in these cases the banks that held the loans and the governments, provincial and federal, that screwed the whole program up in the first place. As well, the collection agencies have their own internal policies (some, but not all, suggest that their collectors stop short of murder).

As to what they CAN do; the answer is, anything their perverse imaginations can conceive. Nine times out of ten they get away with it, so they WILL try it. You can protect yourself by knowing your rights and their obligations under the law.

First thing to do is get a recording device and record and log every conversation you have with the swine. Keep meticulous records of every correspondence. Then you have two things you can do. Use your newfound knowledge (power) to keep the filthy parasites in line and secondly, use your records to file a complaint and close them down when they breach the law. 

Keep in touch, we're here to help!



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What? Me, worry?
Alfred E Newman


Posted By: CoolGuy
Date Posted: 28/January/2005 at 11:12am

HI,

I am from united states. I am in a very serious predictment with
collectcorp. I was not able to pay a credit card account that I had
with MasterCard for awhile and the company contacted Collectcorp. So,
Collectcorp called me at work and harrased me so much that I was so
close to loosing my job. He simply said when I told him I am not in
any position to make payments "This is bullsh*t. Do you own a car?
((I paused for a couple of seconds)) Yes. Where is it parked?" Then I
simply hang up phone. He called right back again and talked to my
boss. Surprisingly, he was so rude to my boss that my boss simply
hung up the phone. In the end, he said they are going to sue me
within 24 hours if no payment is made. In the meantime, I forgot
to ask them for their phone number so i can call them back. So, I
contacted the credit card company to ask for CollectCorp 1-800 phone
number. Anyhow, I finally got around to call CollectCorp and set up
monthly payment of $600.00 ( 2 payments of $300.00 on the date I get
paid) total of upto $3,000. However, they are taking out the money
before I have any money deposited and my bank is charging me
overdraft fee left and right. I am dieing out here. I am stuck. Whats
even worse is that I MISSED PLACED their 1-800 PHONE NUMBER......

PLEASE COULD SOMEONE GIVE ME COLLECTCORP 1-800 NUMBER SO I CAN CALL AND
TELL THEM NOT TO PROCESS THE CHECKS BUT ONLY ON THE DATE WE BOTH
AGREED ON.
ANY 1-800 NUMBER TO ANY ONE OF THEIR OFFICE IN CANADA PLEASEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEE.
Any help will be appreciated Thanks.

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I hate collectors. They should be put in jail and beaten to death :)


Posted By: SolveStudentDebt
Date Posted: 28/January/2005 at 5:05pm

 

 1 800 900 4238 is one of their #'s.

  If you need help, let me know.

 

Johnny



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: x-collector
Date Posted: 29/January/2005 at 12:18pm

Hey Guys and Girls,

I have been looking at all these posts...I have to tell you...you are doing all the things that are of no long term assistance to any of you.

The Creators of this site are private Credit Counsilors.  They are giving you advice on how to be a Proffesional DEBTOR.

The truth of the matter is, YES they make Collection Agencies go away.  But not for Long.  After 6 months or a year(when you stop paying them) the calls WILL ensue,  any action that would happen will happen.

If you are interested in a BAND AID form of assistance, then you are in the right place.  If you are really interested in dealing with your situation, speak with your creditor directly, give them your financial situation and try to work something out.

If you are dealing with a Collection Agency, yes they will pressure to get the money you owe and do things you would not normally do.  The truth though is that in most cases you may not like to have to pay in full, but when you do, you feel great and in most cases you have restructured your debts with a bank where your new monthly payments are reasonable and you are re building your credit.

If you are not in a position to get a consolidation loan, you can not get the money from personal resources(family&friends), 99% chance your collector or creditor will accept monthly payments.  That will KILL your credit though.

With all that said, my advise to all of you is DEAL WITH YOUR DEBTS.

Don't blow your money on Private Credit Councelling.

If you are in that bad of a financial position, go bankrupt or file a consumer proposal, both are done via Licenced TRUSTEES.

If you can get the Money to pay but you have to lower your ego and speak with your family; lower your pride and do your self the favour.

If you feel you need more advice, speak with your local PROVINCIAL CREDIT COUNCELLING AGENCY.   



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If you want real help...research through reading the laws and educating yourselp in credit.


Posted By: Mersan
Date Posted: 29/January/2005 at 1:08pm

X-collector I think that the great majority of people who end up on this site are victims of a very dysfunctional system that has failed them in every respect.  All of us have tried to speak to our creditors directly and they have been unreasonable.  All of the normal avenues through which we may have resolved our student loan issues have been closed to us.  It may be difficult for you to understand that people who have been lied to and cheated might be unenthusiastic about doing what you suggested as most here have already been down that highway. 

 

27% of student loan borrowers are in default and essentially living as pariahs who are not eligible for any of the remedies you suggest.  We need to deal with reality X-collector and the reality you suggest is not that accommodating.

 

Still as an X-collector why would you care?  If you are concerned with missing public resources why don’t you focus on the billion on so dollars HRDC misplaced under Jane Stewart.  Or the money lost or embezzled in the sponsorship scandal. 

 

I am trying to gauge the statistical probability of all these ex collectors converging on this site within the same 48 hour period.   Be interesting to see how many are posting from proxy servers.  



Posted By: kwelmm
Date Posted: 29/January/2005 at 1:32pm

Hey Xcollector,

I have read your post....I have to tell you...you are doing all the things that are of no business of yours.

The creators of this site are not credit counsellors--do your research!  You are giving us advice that will keep us in debt.

We are really interested in dealing with our situation--THAT'S WHY WE CAME TO THIS SITE.  You are telling us nothing new, X.  You haven't read enough posts if you think you are giving new advice about speaking directly to the creditor.

Your speil on dealing with the CA is right out of whack!  Cut the CA script crap.  Monthly payments do not ruin your credit--it sounds like you need a course in financial wellness before you start giving advice like that!  If someone is dealing with your likes--their credit is all ready weaker....who are you trying to kid??

I hate to burst your cognitive distortions about the members here....WE ARE DEALING WITH OUR DEBTS.

Bankruptcy is not the most effective way to deal with your debts!  There are options!

Now please.....we don't need your insults about our ego.   We sustain enough of this kind of abuse all ready from many of your friends.

 



Posted By: SolveStudentDebt
Date Posted: 29/January/2005 at 6:19pm

 Hey Mersan,

 Too funny.

 Re:

 "I am trying to gauge the statistical probability of all these ex collectors converging on this site within the same 48 hour period.   Be interesting to see how many are posting from proxy servers."

I think that the majority of "certain" people who do not want to be identified are using proxies.  



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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: Beachcomber
Date Posted: 29/January/2005 at 7:31pm

What a bunch of closed minded conspiracy theorists!

Is it not possible that there is some intelligence and wisdom available out there that doesn't involve hiring the people that benefit from this site?

Is it possible that their answers are not always the best for everyone every time?

I hope they are as perfect and dead on target in every instance as they insist, because they shut down all the alternatives. Or cancel their memberships.

Now THERE'S lateral thinking for ya! Right, Johnny?

 



Posted By: polyhymnia61
Date Posted: 30/January/2005 at 12:32am

Trollboy:

I disagreed with Johnny at first. I consulted others. Most of us did. We received WRONG information and were NOT helped in anyway. I got a consumer proposal. It was a big mistake. Read the posts and educate yourself.

I have been a member here prior to Johnny's involvement. Over the past two years I've been here, the members -- all educated and intelligent -- have been screwed over by the same "alternatives" recommended by x-collector and you. We would NOT automatically jump into the arms of Johnny without first doing our research. But he proved himself. The evidence speaks for itself. I am living evidence. x-collector has not proven his case...and neither have you.

You sound like someone who has a vested interest in ensuring that Johnny loses business. Otherwise, you wouldn't be so angry...

Poly



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Home is where you are allowed to prosper.


Posted By: CARGO1
Date Posted: 30/January/2005 at 1:26am

Welcome back Mersan.

Troy

 



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            Â Â ï¿½ï¿½ï¿½ï¿½The best way to forget your troubles is to wear tight shoes.


Posted By: mesonic
Date Posted: 31/January/2005 at 5:33am
Hey Ex-Collector....did you think aobut how far you were "lower your pride" (fabulous use of the English language by the way) when you took a job as a debt collector??  I'm sure you're really proud to tell people about how you make your living!


Posted By: SolveStudentDebt
Date Posted: 31/January/2005 at 6:22am

 

 Debt collectors that act outside of the law simply sell fear and intimidation as their sole product. Their job is to collect money, that is no secret. They dislike this website becauae of us here who expose their true colors and weaknesses in the business sense. The same goes for the bankrupty and "pseudo-non-profit" debt pooling schemes.

 Many collectors are wonderful people outside of the office. They have a job to do just like anyone else. In fact, most of them dislike their jobs but for the time being, It is an icome that pays the bills. If you wer a fly on the wall inside an agency, you will see that collectors are controlled by a level of management that is just as relentless and intimidating.

Management are the real collectors. Truly. They set the pace. The floor collectors simply dial numbers and do what they are told.

 



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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: mesonic
Date Posted: 31/January/2005 at 6:28am
I appreciate that people have to do what they have to do to pay the bills.  However, from my brief experiences with these people I have to say that I would be ashamed to do this job.  I would honestly rather live in a box on the street than do this.  I could never in a million years call up someone when I have no idea of their life circumstances and accuse them of ripping of other Canadians and basically tell them they are the scum of the earth for not paying back a debt to some Billion dollar a year bank.  I'm sorry but I think people have to be accountable for what they do...paying the bills or not.  I can't even imagine how these people can sleep at night let alone tell anyone what they do for a living.  There are other options for making a buck...


Posted By: SolveStudentDebt
Date Posted: 31/January/2005 at 7:00am

 

 Business is business. It is no different than being a Federal tax collector or a garbage collector, for that fact. People do what they have to do to survive. Plain and simple.

 Many are ashamed of their job in this industry.

 You know what would "change" the nature of the collection industry beast to become something that is mutually "good" for the business sector?

 Offering straight paid salary benefits and removing commissioned income.

 You know what would collapse the collection agency industry?

 Removing commission earnings and monthly "quotas" replacing it with straight salary.

 This exposes the evil nature of this beast. Change is something that derrives from the term "repentance" which an act of good. If the collection industry were to change in this manner, it would collapse. 

 Agency clients pay the agency a commission of a certain percentage based on whatever they collect. The agency pays collectors a percentage of their percentage of whatever they can collect - over and above a specific target.

 Collectors are paid a salary based on commission, which is sugar-coating a large brick of salt. This is evident becaaus colelctors are under fire at all tyimes to justify their "advanced pay" based on the amount of money they collect. If they cannot meet their outrageous targets given, they are simply turfed, only to be hired by some other of the bazillion agencies out there. It is a vicious circle.

 Talk about satan and his legion.

  

 

 

 

 



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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: mesonic
Date Posted: 31/January/2005 at 10:55am
HI Johnny, I appreciate what you are saying.  And to a certain extent I do agree with you about the nature of the collection "industry".  I also know from reading on this forum that you not supporting these collection agents....HOwever, respectfully, I don't agree with the "business is buisness" statement nor do I agree that these vermin from Collectcorp are anything like a garbage collector.  Garbage collector is a good honest way to earn a living...from my personal experience with Collectcorpt being a collection agent is not.  These people are dealing with people's lives.  As this forum testified to they are making a profound impact on people's lives.  As such, they have a duty to act repsonsibly and from what I have experienced personally and from what others aer saying they are not.  People do have a choice of the profession they are in.  These people could get another job.  If they are able to be employed as a collection agent they could just as easily be employed as a server at a restaurant, a customer service rep. for some company whatever.  I stand by my comment that these people shoud be ashamed of themselves abusing, lying and instilling fear in what in most cases are the more vulnerable in our society.  "Business is Buisness" just doesn't cut it.


Posted By: mesonic
Date Posted: 31/January/2005 at 11:06am

Sorry I hope that didn't come off angry at you.  I'm not at all.  I am angry beyond belief at the vermin CA's.  Sorry I just had to go on a little rant....



Posted By: SolveStudentDebt
Date Posted: 31/January/2005 at 12:09pm

 

 This is quite alright

 I was not referring to the job of being a garbage collector as beinga bad job. My meaning of "business is business"... is just that though. It is a business. A very weird one, but it is a business. I was using the garbage collector job metaphorically, not comparatively.

 

 



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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: CoolGuy
Date Posted: 31/January/2005 at 4:37pm
Hey Guys,

Its me CoolGuy again. I want to thank you so much for your phone numbers for Collectcorp and this site is awesome. I have been trying to connect Collectcorp with your phone numbers and there has been no person to talk to for the past three days and I am freaked out. Everytime I call them , all I get is a answering machine with guys and gals saying leave your detailed information and we will get back to you very soon. I dont know what to do at this time. What's even freaks me out more is that my bank is telling me I wont be able to close the account completely. The reason is that once the account is closed it has to be closed for atleast for a month for   the account to be considered closed. What that means is that if Collectcorp process payments after I close the account within 30 days the account will be opened automatically and the payment will be processed. AHHHHHHHHHHHHHHHHHHHHHHHHHHH......See what I mean I am stuckkkkkkkkkkk. I am in this loop that I won't be able to get out. These freaking ass Collectcorp won't get back to me. Please......

Does Anyone have any other number than the ones you gave me for Collectcorp.... You are informations are gold....Thank you Thank you very much...

These are the numbers I have for CollectCorp...
1-800-773-0203
1-800-900-4238
If anyone has a phone number for collectcorp other than these, please let me know. I would appreciated. Thank you again. Guys.

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I hate collectors. They should be put in jail and beaten to death :)


Posted By: SolveStudentDebt
Date Posted: 31/January/2005 at 5:06pm

 

 This problem is with all of their numbers. From what I can recall, you can access their company directory. Just spell the first 4 letters of the person's last name and you will be linked. When you get hold of someone, make sure you get their direct line. this way, you can bypass this waiting process the next time.

  

 



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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: ihatecsl's
Date Posted: 15/February/2005 at 4:57pm
the numbers do do squat ive been bounced to a new ooperator every 2 days..ive gone from loan agent to loan caaptain to supervisor to VP of arrears ..woot i rate a VP


Posted By: administrator
Date Posted: 23/February/2005 at 11:39am
Watchdog, has had his account suspended... and ability to post.

I've already advised Islander/JavaMan/Beachcomber/Watchdog that he is not to come to these forums because of his attacks on users and his threats to sue me and bankrupt me.

If he comes back, all the printouts of his postings will be forwarded to the school he works at, his ex wife (still living I might add) and the RCMP.



Posted By: CARGO1
Date Posted: 23/February/2005 at 11:56am

Well the truth in a nut shell, thanks admin.

Troy



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            Â Â ï¿½ï¿½ï¿½ï¿½The best way to forget your troubles is to wear tight shoes.


Posted By: aaronstew
Date Posted: 24/February/2005 at 6:10am
By way of completely changing the subject here, I was struck by something that was mentioned earlier in this board, and it had to do with settlements.

Regardless of the amount percentage-wise, we are all aware that it is possible to settle for less than what is actually owed, in some cases (Federal CSL excepted, from what I gather).

We are also aware of the impact on credit reporting, i.e. 6 or so years from the date of last activity.  This makes it the case, as I understand, that even if one is making regular payments on one's debt, and over the course of say, 10 years manages to pay down the $20000 or so in SL, there will remain a further 6 years of credit inelligibilty (or severe impairment), resulting in a hypothetical total of +/- 16 years during which SL's are being reported.  Fair enough.

My question, (finally, you may say!) is how do people manage to settle?  I mean, at even an optimistic settlement of 50% on $20000, one would still need to somehow come up with $10000.  Obviously, High Risk Lending is not a viable alternative, as you are only putting yourself (and family perhaps) at further risk.  I simply wonder aloud how/where some are able to come up with that kind of money?

Hypothetically, how would one manage to make any kind of large payment on a SL?  If there are any strategies, tips, tricks (not involving stock scams or Florida real estate) for gathering cash for settlement, I would love to hear them.  I, like many others I would imagine, would much rather start the 6 years of residual effects sooner rather than later.

Any thoughts?

Aaron


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Never argue with an idiot. They will drag you down to their level and beat you with experience!


Posted By: SolveStudentDebt
Date Posted: 24/February/2005 at 11:48am

 

 

 Hello everyone,

 I have compiled some of my research into different Provincial statutes. I thought I would share this with you all so you will have a better understanding of the Provincial statutes in Quebec.

 The statutes of limitation for Quebec student loans are 5 years from the date of last activity, payment, or acknowledgment. Now, Quebec law allows the limitation period to be interrupted during its course only once. This interruption would occur when the Department head of the Student loan sector issues a “Final Demand” in writing to the borrower – to their last known address.

 So, once a Quebec loan is due to become barred, and there has been no interference by the department head to prolong the life of the loan, it is then barred after 5 years.

If the loan is due to become statute barred, the government can cause the loan to survive another five years by issuing this “Final Demand” notification.

No other province has this statute.

 I thought I would share this information to those who have guaranteed Quebec loans, and are under legitimate financial restraints. If people have any questions, feel free to ask.

John LeBlanc
The Canadian Financial Wellness Group
 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca/ - http://www.cfwgroup.ca


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Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: lola
Date Posted: 24/February/2005 at 11:31pm
I am new to this site, and joined because I have some questions.

What is the process after a loan goes into default (in BC) and is in
collections?

How long does a loan have to be in default to be discharged? I have
heard 6 & 10 years.

What were the rules between 1993 & 2001?

Was there a period where bankruptsy (sp?) can't be claimed for?

What is the discharge process?

What is "barred"?

I know it's a lot of questions, but I have been dying to ask over the
past few days.

Thank you anyone wh can help.

-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 25/February/2005 at 4:25am

 

 Lola, 

 The process of collections is just that. Collections, unfortunately.

 If the loan is a guaranteed BC student loan, then the BC government will subrogate the guaranteed portion, have the loan transfered to their internal collection unit (MBLS) and proceed to collect from you.

  You asked:

 "How long does a loan have to be in default to be discharged? I have
heard 6 & 10 years."

  If you are referring to the bankruptcy and insolvency process, it is 10 years from the time you cease to be a full or part-time studene (per section 178 of the BIA)

 You asked:

 "What were the rules between 1993 & 2001?"

 You will have to be more specific. Rules surrounding what? 

 You asked:

 " Was there a period where bankruptsy (sp?) can't be claimed for?"

 There were different limitations over the years. Currently it is 10 years from study end. It was two years just before the change to 10.

 You asked:

 "What is the discharge process?"

 The discharge process is when you have finished your bankruptcy probationary period (9 months). At thios point, your trustee will apply to the court for discharge, and if all goes smoothly with no objection of opostion, then you are awarded an absolute discharge.

 You would be better to ask a bankruptcy trustee this. They would give you more of a definitive answer.

 You asked:

 "What is barred?"

 In Layman's terms,"Statute Barred" (for debt issues) means that it is no longer collectable by using the legal system. The private lending section can still try to collect a statute barred debt, but htey cannot legally enforce it by any means.

 

  

 

 

  

 

  



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: lola
Date Posted: 25/February/2005 at 9:58am
"Our prime purpose in this life is to help others. And if you can't help
them, at least don't hurt them."       HHDL
Let's get back on track. This is becoming obsessive.

Johnny
Thank you for answering my questions.
I have a few more if you don't mind.
Do you have to file bancruptsy in order to have a default debt
discharged, ot will they chase you forever if you don't?
When did the rules change from 2 to 10 years?
Does the 10 years get re-set at each payment? (ie: if a payment is
made, does it re-set the clock?)
Thank you.



-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 25/February/2005 at 10:23am

 

 No worries,

 You asked:

 "Do you have to file bancruptsy in order to have a default debt
discharged, ot will they chase you forever if you don't?"

 The only way you are going to have a student loan "discharges" is to go bankrupt. The term discharge applies to the Bankruptcy and Insolvency business. The only other discharge would be the Crown or lender tossing the loan away for whatever reason We all know that doesn't happen, now.

 Even when a debt is statute barred, it still exists. It is just simply shelved away until one day you acknowledge it so it can be resurrected. 

 You asked:

 " When did the rules change from 2 to 10 years?"

 Technically, it was April, 1998.

 You asked:

 "Does the 10 years get re-set at each payment? (ie: if a payment is
made, does it re-set the clock?)"

 No, not for the bankruptcy limitation issue. It will disturnb the limitaiton period as to the collectability of the debt described in Sections 16-19 of the CSLFA (Bill C 28)

 John LeBlanc
The Canadian Financial Wellness Group

 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca


 

  



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: lola
Date Posted: 25/February/2005 at 12:23pm
Hi Johnny
Thanks for the help.

Q. "Does the 10 years get re-set at each payment? (ie: if a payment
is made, does it re-set the clock?)"
 A. No, not for the bankruptcy limitation issue. It will disturnb the
limitaiton period as to the collectability of the debt described in
Sections 16-19 of the CSLFA (Bill C 28)

I don't undrerstand this response.

The rest of the information is very useful.


-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 27/February/2005 at 3:26pm

 

 It won't disturb the bankruptcy limitation period.

 The other stuff is in relation to the statues of limitation persuant to the life of the student loan.



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: administrator
Date Posted: 27/February/2005 at 5:22pm
Payments dont reset the 10 year bankruptcy rule. Being a student does though...

Payments reset stats barred limitations...

Mark


Posted By: lola
Date Posted: 27/February/2005 at 6:15pm
Mark,
Thank you.

-------------
Lola


Posted By: Chris_S
Date Posted: 02/March/2005 at 6:34am

Hi everyone,

I am new to the site and just started to have to deal with CollectCorp.  I authorized them to withdraw the agreed to amount on the 8th of each month.  They took it out prior to the date I had told them to.  Now Mrs. Harris ( my "handler" ) has informed me that the payment was returned NSF.  I checked with my bank and they tell me the payment was not returned.  Now I have to prove to the CA that my bank info is correct and thier info is worng.  The proble I have is I work 12 hour shifts and can't get to my bank. 

Does anybody have any suggestions?

Chris

 



Posted By: momof2
Date Posted: 02/March/2005 at 6:50am

do you have access to online banking ?

if you do, you can print the screen showing the withdrawl and fax it to those morons at collectcorp.

better yet...tell your "handler" to send you the proof that your payment was returned so you can fix it.  chances are he's full of that brown gooey smelly stuff...

personally, i would never ever ever give them my banking info.  send money orders by registered mail from now on.



-------------
professionals built the titanic but amateurs built the ark...


Posted By: kwelmm
Date Posted: 02/March/2005 at 7:10am

I wouldn't let your "handler" withdraw automatically from your account....simply for the reason you have stated....them taking the payment early.....uh...yah...NSF...You morons took it early---DUH!!!  Now you are stuck with the NSF fee....just another way they mistakenly screw people.

Either switch to paying by cheques....or better yet...like momof2 has said...money orders...they are the safest and you know the money is out of the account and they can't take more than what you give them!!!

Good luck with the bank....I guess the best thing to do is call them and explain to them the situation or if you can go on your work break to your bank.....do that and speak to them in person...



Posted By: outof my mind
Date Posted: 03/March/2005 at 5:20pm
hi I have just started dealing with collect corp.This woman called the other day a least three TIMES and left a message which was threating that she knew i was home and that if i didn't call back in the next 5 minutes she would be taking action against me and govern myself according etc .I still have it on my answer machine.She was a real ....so i called back.She was very rude when i told her i wanted to make arrangements to make payments she said well it's to late for that .I Told her i could make some kind payment.she said they wanted the full amount in one week so i was to try to get someone to co sign for me or borrow the money from family .she told me i had no excuse cause people on welfair even make payments .I told her i had some finaical problems over that last few years.she said i was employed so i had no excuse .I had to move five times in the last to years cause i couldn'rt afford were i lived i lost all my belongings cause i couldn't make payments on storage.I had three student loans one which the bank stopped taking payments for and then when i called they said they had no record of the loan then a year later i get a call at work saying it was in collections  and that i needed to make payments.I have never got a letter then i was trying to make payments but never had the money to make a  payment.so anyway they are threating to take legal action.i have been struggling with trying to pay everyone off  but when you pay out more then what you make in a month how do you get a head.what do i do any ideas


Posted By: SolveStudentDebt
Date Posted: 03/March/2005 at 8:09pm

 

 Mind,

 It is not a pleasant experience by any means. Unfortunately, the more resistance you give, and the more obstacles you toss in their way, the worse they will become in relation to fear installation and psychological tenderizing tactics. Simply telling them to leave you alone will cause them to act more harshly.

 Basically, what you are experincing is their mind game of making you feel "guilty" so that you will act. It is one of the top ten psychological tactics that they employ on people who they feel are embarrassed or "depleted" because of owing a debt. They feed on your emotions as they are trained to read debtors, their responses, and their reactions. It is very unique business psychology.

 If you would like some help, let me know. I can releive you of the unwanted collection calls and make em go away, get you back in control, and most of all ... protect you from these vices.

 

John LeBlanc
The Canadian Financial Wellness Group
 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca

 



Posted By: outof my mind
Date Posted: 04/March/2005 at 1:08pm

Thanks ,

 I do need some help.I am suppose to call them back monday and give them the full amount or give her notice that i got someone to co sign or borrow the money off some one ...i can't even afford a bottle of pop right know and she won't let me make payments do i call her back what do i say to her.Should i get legal aid



Posted By: outof my mind
Date Posted: 04/March/2005 at 1:14pm
I feel like making a complaint about her she was rude and very nasty to be .she called five times in one day.she won't let me make payments


Posted By: lola
Date Posted: 04/March/2005 at 3:52pm
Out of my Mind
Originally posted by outof my mind outof my mind wrote:


.I am suppose to call them back monday and give them the full
amount or give her notice that i got someone to co sign or borrow
the money off some one .



CollectCorp can not force you to take out a loan, or pay the amount
in full. I don't think they are supposed to suggest that you take
out a another loan to pay them off.

I agree with Johnny - this is a typical scare tactic. She has refused
your offer of paynment. Do you have that on tape?

I don't think legal aid will help in this case - they have slashed the
budget and even battered women have a hard time getting it. You
can try, but don't get your hopes up. If you can't get legal aid, if you
are in BC UBC Law Students in the Department. They have an
information service. If you aren't in BC try the Law School at your
local University.

I googled "guidelines debt collection agencies bc" and got these...try
these links for information.
www.bpcpa.ca/Consumers/help/consumers-help-debt-
collection.htm

www.cba.org/BC/public_media/credit/252.aspx
Again, if you asren't in BC, try your own province or federal
guidelines. They should be similar in all provinces & territories.

Good Luck!


-------------
Lola


Posted By: outof my mind
Date Posted: 04/March/2005 at 4:14pm
well no all i got from that day is a nasty voicemail on my answer machine on my cell phone.i am suppose to call her back monday.I am going to tape it anyone have ideas on how to handle call


Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 4:29pm

 

 Out of Mind,

 If you would like some help, let me know. You would have to become a client, but I can solve this crisis of yours.

 

John LeBlanc
The Canadian Financial Wellness Group
 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca


Posted By: outof my mind
Date Posted: 04/March/2005 at 4:51pm
how much does it cost?any ideas how to handle call on monday should i call her back


Posted By: lola
Date Posted: 04/March/2005 at 4:54pm
I have my own theories on how to deal with abusive collectors. If I
was receiving abusive calls this is what I would do.

Record the call. Before making the call I would say my name into the
recorder, and also say that I am aware this call is being recorded.
(One party has to be aware the call is being recorded or it is illegal). I
would not let on that the recorder is on, and let the collector carry
on in their normal manner. I would use her name if I could, or
somehow get her to say it.

I would remain calm and state my position. I WOULD NOT make
promises I couldn't keep, or agree to take loans from family. If she
became abusive I would hang up immediately. No one has to to take
abuse! (Read the links I put in the last post or do your own search on
what constitutes abuse - or better yet read some of the posts on this
site.) If she called back I would turn on the recorder, catch some
abuse, then hang up and trace the call by dialing *57 and following
the instructions. After 3 traces I would call the police and report it as
a harassment. Call trace only works on incoming calls. The calls
don't have to be at the same time, it can be over a period of days or
weeks as long as they can be traced to the same person.

Ideally I would wait for her to call rather than placing the call myself,
because if she becomes abusive on the first call I can trace it as it
was as it was an incoming call. This would reduce the number of
calls it would take before I could report harassment to the police.

I wouldn't hesitate to make the reoprt to the police. If everyone who
got harassing calls did this there would be a paper trail (record) for
the harassment by Collection Agents, and they would be less likely
to make those harassing calls. The police will contact them and tell
them to stop it or get charged.

I woulld never give them my cell phone number. If they had it I
would change it. That is a recipe for harassment. Land lines only....


-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 5:23pm

 

  Lola,

 Police aren't going to do anything about this.

 You can access the special package rates for members here at the top of the home page or contact me directly.

 If you want, I will make this all go away for you. You won;t need to deal with them on Monday. I will do it for you.

John LeBlanc
The Canadian Financial Wellness Group

 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca


Posted By: lola
Date Posted: 04/March/2005 at 5:28pm
Police won't do anything about student loans, but will do something
about harassment, but you have to report it. Harassment is
harassment - no matter how you look at it.

-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 6:37pm

 

 Lola,

 The police will not get involved in these matter, period. all they will do is tell the individual to contact the liscensing and regularoty division that is responsible for these collection agencies.

 Harrassment is a serious offense per the colleciton agencies' act. It also has a definition as to what can be considered harrassment by a collector. If the complaint meets that criteria, and can be proven, then the ministry must act on it.

 

John LeBlanc
The Canadian Financial Wellness Group
 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca

 

  

 

 



Posted By: lola
Date Posted: 04/March/2005 at 7:09pm
I am not a lawyer, so I don't know under which act it would be must
effectrive to chasrge an abusive collector, but harrassment is a
criminal offence. The Collection Agencies' Act is covered by the
Criminal Code of Canada.

Personally, I would trace calls and report it if I was being harassed by
telephone. Every single time. We have rights. I will assert them, even
if the RCMP chooses not to get involved. Tracing a call, which makes
a record of it with the RCMP, is great proof that harassment is
occuring - especially if you have a tape recording to go with it.

Somewhere on this site I read posts that you can request to only be
contacted by mail. This is due to harassment laws. Collection
Agencies can be charged for harassment. We are usually so whipped
by the time it gets to that point that we don't take the offensive -
and let's face it, who wants to be that contentious.

This information can be googled under: criminal code of canada
telephone harassment collection agencies

Cheerio.


-------------
Lola


Posted By: eshelton
Date Posted: 04/March/2005 at 7:15pm
I guess it wouldn't hurt to try to contact the police if a CA were harrassing you.  It would be interesting to hear from people who have tried this. 

-------------
"A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien


Posted By: CARGO1
Date Posted: 04/March/2005 at 7:32pm

Before I hired John, I called the police about collectors calling I think it was NCO before collect corp anyway, the cop laughed at me and told me that it was a government issue or maybe the phone company. what ever that means. phoned my local mla,mp and the phone company. government officials said they would call the collector on my behalf and have the calls monitored to make sure they didn't break the rules. that lasted about a 3mos then I got a new collection company and it started all over. the phone company was way more help(not) they said my work number was public knowledge and collector could call it all day long if they wanted. My home number was listed and so would be treated the same, unless of course i would like to purchase an unlisted number. And the best advice I got from the phone company... phone the police and offered to look up the number for me

Troy

 



-------------
            Â Â ï¿½ï¿½ï¿½ï¿½The best way to forget your troubles is to wear tight shoes.


Posted By: lola
Date Posted: 04/March/2005 at 7:46pm
Every time we get a harassing call we have choices. We can let CAs
abuse us and do nothing or We can come to this site and make
posts about how there is nothing we can do, or we can go through
the due process and keep on the tail of the authouities and make
sure that our rights are not being violated. I am not going to join the
ranks of those who ignore this abuse. If nothing is done about it
then so be it - that's another issue, but if I am being harrassed I will
not remain silent.

Pass the buck, and laugh though they may, we can do better here.
There is something called "mitigation"

n 1: to act in such a way as to cause an offense to seem less serious
[syn: extenuation, palliation] 2: a partial excuse to mitigate censure;
an attempt to represent an offense as less serious than it appears by
showing mitigating circumstances [syn: extenuation]
Saying that they won't do anything or will laugh is a form of
mitigation.

"Oppressors don't give away power - you have to take it."

My rant for the night. A sensitive issue???? Nah.

-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 7:57pm

 

 Let's face a real fact here guys and gals.

 Calling the police because of an irate bill collector is not going to work.

 If a collector is calling you 4 times per day, that is "excessive". 

 If a collector is threatening to sue you in a certain period of time unless you pay in full is not harrassment. It is lying, but not harrassment.

 If a collector is threatening to physically harm you, is throwing every vicious insult at you imaginable, and is slandering or defaming you to others, than that is harrassment.

 

  

  

  



Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 8:04pm

 

 Esh,

 People have tried it. It doesn't work.

 



Posted By: lola
Date Posted: 04/March/2005 at 8:08pm

"The only thing necessary for the triumph of evil is for good men
(& women) to do nothing"

              Attributed to Edmund Burke

-------------
Lola


Posted By: SolveStudentDebt
Date Posted: 04/March/2005 at 8:27pm

 

 Out of my mind,

 Best of luck.

 

John LeBlanc
The Canadian Financial Wellness Group
 
Tel: (902) 464-8727
 
http://www.cfwgroup.ca - http://www.cfwgroup.ca

 

 

 

 

 

 



Posted By: outof my mind
Date Posted: 07/March/2005 at 3:03pm
well i called back elnor from collect corp back today mmmm and she wasn't in the office .So I got connected with some other agent and he was asking for my sin number i refused and that was that i recorded call on my cell phone.she'll call me back tommorow i bet .that's ok i'll record that as well.AND I got the address so i'll mail them a payment and that will be the end


Posted By: Mouse_in_a_Hole
Date Posted: 17/March/2005 at 1:15am
X-collector.  You said 'They may do things that you would normally not do???'  Then you imply it's for our own good?  Good grief!!!  They break the freaking law.  They're a bunch of thugs that don't deserve to be give the time of day.  They aren't doing things that they normally wouldn't do. Breaking the law and abusing the people they call IS their standard practice.  That's just not acceptable.  And it's time the collection agencies were held accountable.  These aren't band-aid fixes.  They are assertions of rights to be treated within the bounds of the law.


Posted By: zarathustra
Date Posted: 28/March/2005 at 2:15pm
After reading the countless love stories regarding CollectCorp, we decided to build an information page for our friends over there (since they can't be bothered to maintain their own website).

If you guys have any contributions, we'll happily add them:
http://financesincanada.abctheorists.com/modules.php?op=modload&name=News&file=article&sid=69 - http://financesincanada.abctheorists.com/modules.php?op=modl oad&name=News&file=article&sid=69



Posted By: karldubhe
Date Posted: 30/March/2005 at 6:21am
Collector, You're still working. 
I used to be a collector, I also have worked in gay bathouses.
Guess which I prefer?  Yep, I've worked in 3 bathouses, but only for one collection company.  Hmmm, sometimes numbers are telling.


Posted By: Crescentstara
Date Posted: 09/June/2005 at 12:39pm
Hello everyone!! I am soo happy to have found this forum because I am in a world of advice and I feel that my emotions have been toyed with by CollectCorp .

I am a 20 year old female living in Ontario . I was recently hounded by CollectCorp in a very unsuitable fashion.

I owe about 1800 dollars for student loans, and when I was told I was to pay the full amount I was obviously startled. She made no nagotiation for payment , she used my GST return against me and said that the Government of Canada has a lean against my credit . I have no clue as to what that means. 

She was very rude, and very pushy , making comments like "It's not my fault your stupid and your teenager years caused you this" and other things like "Pay it back or we will seize assets"  also " You need to pay these back or the interest will double" and yet again "Your money has gone into third party collections , that is horrible for someone so young like you to have, pay it back all that once. "

and soo on ..

I was soo confused.

Any advice ?

much thanks

Cres


Posted By: Horrified
Date Posted: 10/June/2005 at 6:38pm
My parents received a call from them stressing that they needed to talk to me immediately. When my parents told them that they would give me their information and I would contact them, they told them they had information about them, such as tax information, and that they had to get my number. My parents told them that if they would not identify themselves as a company, they would not give them my information. When I called them, they were the most rude, unprofessional people I have ever interacted with.

When I called, the person answering the phone simply said hello. I told her I was given this number to call and asked with whom I was speaking. The woman didn't answer me and asked me for my name. Saying that I wanted to make sure I was calling the correct number, I asked her again to identify the business. She huffed loudly and connected me to another unhappy woman.

The woman I spoke with said that someone else had called my parents, not her. I asked why I wasn’t contacted and my parent’s were she said they didn’t have my information (well it seems like they do since they want me to pay them). I told her I am not hard to find, that the credit card company had the information and that I’m listed locally, she told me they have more sophisticated systems than looking in the yellow pages. Obviously not if she was unable to contact me. When I asked for whom she was working, she said that it was not relevant, but that American Express sold my account to her and she needed to immediately collect a payment from me. I told her that her colleague did not divulge their collection agency’s name to my parents and said that they were told the agency had their financial and tax information. I told her that I was concerned that she was not being forthcoming with me and that I needed to know who I am talking to if we were to discuss any private, financial information. She told me that I was a big girl and should not get upset at what my parents told me, proceeding to tell me I should be more concerned about making a payment. She said that I needed to be more responsible with my finances, and that I was going to be ruining my future by making mistakes like this. She also asked if there was any chance that I could get a loan or ask a family member for a personal loan because I had to pay the entire balance. I told her I wanted to contact AE to verify that my account had been sold without my notification before I discussed my “immediate payment.” Interrupting me, she said there was no reason to do so because AE sold my account to them, that they were the one’s I needed to speak with and we needed to rectify the situation since it was close to the end of the day.    

When I spoke to the credit card company, they didn’t know to whom they had sold my account.   I was told that information wouldn’t be available for 48 hours and reassured me the company was reputable. It is frightening to think a credit card company can sell private accounts without knowing who is on the purchasing end. To make a long story short, when I finally got off the phone with AE, it was well past closing for the collection agency so I didn’t call back. In the meantime, my parents spoke to someone about their concerns with the behavior and threats from the collection agency, and were told to contact this person the next day around noon.

The next day I had meetings all morning, and when I went to lunch I had FOUR missed calls from them within 3 ½ hours of each other. When I returned her call, there was an outgoing message stating that calls may be recorded to ensure quality service. The lady seemed really put-off that it had taken me so long to call her back (it was within 4 hours of her calling, not like a day or two) and was wondering if I had talked with AE. I told her yes, and she told me she emailed me AE’s customer service, and that they replied that I couldn’t resolve the dispute with them. She said they were demanding the entire balance be paid, in full, immediately. I was asking why she had emailed AE since her agency “owned my file” now, she interrupted me to say that the letter had had already been sent, and then hung up.

After doing some research today, it seems like they have had difficulties with their employee’s dispositions with a lot of people.
My specific questions are:

Do I have the right to request a copy of the email that she sent American Express?

What rights do I have with regard to payment? I work full time and am a full-time graduate student. Are my options restricted to paying the balance in full or to file for bankruptcy?

PLEASE HELP! Thank you!



Posted By: kwelmm
Date Posted: 11/June/2005 at 1:03pm

Horrified......

Wow....your story is typical collector bull shiate!!!!!!  Gotta love that "I can't tell you where I work" bs.....and expect us to freely participate in any logical conversation.....ya right!!!!!!   hahahahaha

You may want to look into the Freedom of Information Act and use that as a way to request documentation on your file from the CA.  They will probably just doctor the info. anyway.....like they all do!!!!

Maybe the US has different laws around what you can retrieve from your file.....OH JOHNNY...DO YOU KNOW?????

Pay what you can when you can......demanding PIF is normal especially for consumer debt.  If you haven't all ready....check out Johnny's site at http://www.cfwgroup.ca - www.cfwgroup.ca  !!!!  Lots there on consumer debt issues.

 



Posted By: Crescentstara
Date Posted: 12/June/2005 at 3:28pm
Ummm no one gave me any adivce

is there anyone out there ?


Posted By: eshelton
Date Posted: 12/June/2005 at 3:52pm
To address your situation:

  • Don't ever believe anything Collectcorp says.  Period.
  • Collection agencies cannot refuse payment, no matter how small.  If they refuse your attempts at payment, instead asking for the full amount, they cannot do that.
  • CCRA has a directive from SDC to collect your GST returns and income tax refunds.  Yes, they can do this.
  • The interest rate cannot double.  But interest will accrue.
  • For them to seize your assets for an $1800 debt is very unbelievable.  Scare tactics. 
Johnny can help but he is very busy, so he might miss some posts.  We are all human.  You may want to contact him directly if you require intervention. 




-------------
"A proof is a proof. What kind of a proof? It's a proof. A proof is a proof. And when you have a good proof, it's because it's proven." - Jean Chretien


Posted By: SolveStudentDebt
Date Posted: 12/June/2005 at 4:09pm

Cresc,

 

Collectors always prefer to negotiate payment in full because that is how they earn their money (commission). If you make small payments, they do not earn their take. They toy with the emotions of all people when they are attempting to collect a debt.

 

As for the government of Canada holding a lien against your credit … that is impossible. The only thing the government of Canada can lien (without resorting to legal action) is your income tax and GST rebates.

 

“She was very rude, and very pushy , making comments like "It's not my fault your stupid and your teenager years caused you this"

 

One of the general patterns that third-party debt collectors exhibit are abrasive and authoritative approaches that will “stun” a debtor at a weak moment. This approach usually results in the collector capturing control of the conversation so he or she can create an immediate sense of urgency (sometimes through fear installation tactical methodology) to motivate you to pay the account in full.

 

Guilt tripping is also a common tactic used as you have described above as well. Pushing guilt causes people to respond and act in their belief system.

 

The best advice for you is to simply become ware of these things. However, advice will not solve your crisis here. Action will. You may need professional assistance to see it through to fruition. If so, let me know and I will solve this problem of yours so you can focus and be well.

 

Johnny

  http://www.cfwgroup.ca - www.cfwgroup.ca

  http://www.cfwgorup.ca/forum - www.cfwgorup.ca/forum

 

 

 



Posted By: Crescentstara
Date Posted: 13/June/2005 at 7:29am
Ok now here is something I do not understand .

I was sent a fax by Elenor ( the woman who was clearly a bitch) saying I owe 1818.79  , not they are sending me this letter saying I owe 1918.79

this is strange.

Cresc



Posted By: SolveStudentDebt
Date Posted: 13/June/2005 at 2:05pm

Either typo by the agency - or traditional mis-communication by the colelctor.

 Johnny

  http://www.cfwgroup.ca - www.cfwgroup.ca

  http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum

 



Posted By: Crescentstara
Date Posted: 20/July/2005 at 6:30am
Does Collect COrp have a fax number I cannot seem to find it anywhere

Cres


Posted By: Quiksilver
Date Posted: 29/July/2005 at 4:14am

Hi Everyone!

I am so glad I was able to find this site. I have also had dealings with CollectCorp. Much like everyone else the idiots have no spine and will stoop to the lowest level to get their commission. I thought I was alone in this but it seems a lot of people are in the same boat.

One can't help but feel like punching the lights out of the person at the other end of the line for being so insensitive and rude.

One of my biggest mistakes was getting my father to co-sign a Credit Line for Students from the Royal Bank back in 1998. When I signed that LC ($5,500) I was made to believe that was a permanent Line of Credit; it would never close, I would pay only on what I owe (not the entire $5500) and the interest would always remain at prime+1.

After all these years, the LC was put automatically to repayments by RBC, the interest raised to god knows what now (certainly isn't prime +1 anymore) and because I haven't made payments for several months, it has been assigned to CollectCorp for collections.

In May, may father suffered a severe stroke. He is rather impaired now and just recently received a call from CollectCorp demanding payment in full or I would be involved in litigations that because my father co-signed will involve the both of us to be present in a court of law.

The agent wanted to speak to my father even though I repeatedly told him a) he is recuperating from a stroke (it ain't something you can just 'walk off') b) he doesn't need the aggravation c) he doesn't speak english

He suggested I ask friends or my own father (who right now is probably in another world so to speak due to his recent trauma) or take out a loan to pay them back. I told him none of these were viable options. I told him that not a lot of people (my age, like my friends) have $5,000 just lying around collecting dirt or stuffed in their socks they can freely lend out. I also told that my father is retired now and the little he gets from CCP and OAS if for him only and those were his savings. Another thing, since I am in collections, who or how in the blue hell is going to willingly offer me a loan.

It didn't matter, he wanted full payment "or else" (to paraphrase)

My plight here is: Are they really allowed to suggest that I take out a loan to pay them back? ... I offered to make a payment of about $500 - $600 just to get me back up to date in my payments. According to him my monthly payments are supposed to be $150 a month when in fact when I spoke to the Bank last year my payments were supposed to be $50 a month just to cover the interest more or less. At one point I was even making payments of $100. Sure it does nothing against the principle but having finished school and getting on my feet and my life after grabbing a job in my field, I thought I would coast for a year or two, get on my feet financially (learn to manage rent, expenses, food, etc) by simply making the payments on the interest and not be in trouble. But apparently he refused to take the payment, not in so many words but he said "the bank is not willing to accept partial payments"

I don't really care about myself at this point. I am more concerned about my father who obviously has been through enough in this last few months. What are my options here? I don't want those idiots to harass my father. I don't care if they harass me but not my father. I am willing to make the payments necessary (according to collect corp $150/month x 5 or 6 months late) but they want the full payment or I get sent to court I guess, actually WE because of my father co-signing. They even ask if I am "refusing" to make the full payment to I which always reply "no, I am not refusing. I simply cannot make a full payment due to the fact that I don't have the $5000 sitting in the bank; if I did, RBC would've taken that a LONG time ago themselves"

Don't what to do at this point really.



Posted By: Observer
Date Posted: 31/July/2005 at 1:52am

Quicksilver

go to http://www.cfwgroup.ca - www.cfwgroup.ca John LeBlanc, he can help you with this. Or cast around on this forum for more info.

By the way Collectcorp and other agencies use what I call "psycho social terror attics". Very effective on people who do not know the game or their rights.

From your post the collector broke several rules and regs knowingly. However that being said you were obviously unprepared for this, the collector sensed this and proceed to escalate the terror, I think they could give lessons to some of the world terror organizations.

Stand firm and give the terror nullifier John LeBlanc a call or email him.

  



-------------
Retired Collection and Credit Executive


Posted By: Quiksilver
Date Posted: 04/September/2005 at 11:38am

I went to Royal Bank to ask them maybe pull the loan back into their own collection office so I can work something directly with them. They tried to contact CollectCorp themselves and left a voicemail and to this date I guess they're still waiting for an answer, because RBC said they'd get in touch with me as soon as they heard back from them.

I am not holding on to much hope but can anyone educate me here? to their best knowledge/experiences/understanding what are my options here? I clearly do not have the entire sum ready to be handed out here. I am willing to propose a payment schedule that would take about 2.2 years to pay off ($200 a month x 26 months) but looks like no one is at the other end of the 'bargaining' table.

Meanwhile, it appears that they have tracked down my father's phone number as now that I think of it, his new number was never given to RBC after my parents moved out in November of 2004.

I lost this guy's extension at Collectcorp so I can't call him back directly given Collectcorps shady phone system with no operator line.

Should I go back to Royal Bank and work something with them directly? What are my options here?

Please Help



Posted By: SolveStudentDebt
Date Posted: 05/September/2005 at 6:25am

The RBC does not recall accounts that are assigned out to third parties unless the account there was some recognized error at the bank's level that warrants the recall, or if that third party agency has done something bad enough to cause the bank problems, which would result in the return of that file.

all you can do is go to the RBC and ask t5hem to remove the account from third-party collection and recovery. The best case outcome would be yes. The worst case would be no.

You wrote:

"They tried to contact CollectCorp themselves and left a voicemail and to this date I guess they're still waiting for an answer, because RBC said they'd get in touch with me as soon as they heard back from them."

To enlighten you aboout how the RBC interacts with their assigned agencies .. this is not how they do it. This line that they have given you regarding their results is nothing more than one large - and very methane enriched cow patty. The Royal Bank tells the agency what to do. Collectcorp does what thew RBC tells them to do when it involves one of their accounts. If the RBC says to Collectcorp, "CLOSE THAT FILE", Collectcorp does so without question.

Collectcorp has a client services rep who is the only one who deals with RBC. Each major client of Collectcorp has a liasson or "client Services Rep" assigned to manage and maintain that business relationship.  

Complaints:

If a complaint is lodged, and is serious enough to warrant an investigation of the notes on that particular account, the RBC may be waiting for them to repsond. However, if the complaint does not hold merit, or can be dismissed without incident, then your account will remain with Collectcorp until the RBC says otherwise.

Just remember onew thing:

RBC, CIBC, and Bank of Nova Scotia DEPEND on Collectcorp - and several other collection agencies, to recover their losses. THey are going to try to protect their best interests. Their best interests are: 1) their accounts receivable management and recovery, and; 2) the agencies that they desperately "seem" to need in order to get that job done.

Johnny

http://www.cfwgroup.ca - www.cfwgroup.ca

http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum

 

 



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: Quiksilver
Date Posted: 05/September/2005 at 4:53pm

So Johnny,

You are basically saying that I am stuck with Collectcorp and deal with them to what seems to be a stalemate?

I mean I offered a payment plan and they seem intent on collecting the full amount. According to this fellow at Collectcorp, he said that Royal Bank refuses to take partial payment and that the whole amount should be paid in full.

There's gotta be some way to deal with these a-holes and make them understand that I truly want to get rid of this debt but to pay the amount in full is definitely a non-starter in negotations for me.



Posted By: SolveStudentDebt
Date Posted: 06/September/2005 at 12:13am

 

 What I am saying is that there is no harm in trying to get the bank to remove it from the agency. The reality is that the bank(s) do not really become involved again once they have assigned an account out to a third-party agency.

 "I mean I offered a payment plan and they seem intent on collecting the full amount."

 Collection agencies handling bank risk and/or shared student loans are instructed by these banks to collect the balance in full. Remember, this is not the CRA/CSLP or Provincial guaranteed student loan portfolio. Collection agencies treat bank risk student loans no different than traditional written off debt.

Payment plans are not what collectors have in mind. They donot make very much commission from smaller payments being made. hey go for the whole amount - or a larger sum of money so they can earn.

The unfortunate thing is that the commission incentives drive collectors to break the rules. If a collector wants to earn then he or she has to collect a lot of money. Of course, rules are going to get broken.

It is difficult for people to deal with collectors because they will always use whatever tactics are at their disposal to either motivate or entice you to pay the debt in full. These tactics are designed to break you down. They target your self-esteem and emotions. This is why people require professional assistance.

If you want your problem solved, I would be more than happy to fix it for you.

Johnny

http://www.cfwgroup.ca - www.cfwgroup.ca

http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: Quiksilver
Date Posted: 08/September/2005 at 5:27am
Originally posted by Johnny Johnny wrote:

 

 What I am saying is that there is no harm in trying to get the bank to remove it from the agency. The reality is that the bank(s) do not really become involved again once they have assigned an account out to a third-party agency.

 "I mean I offered a payment plan and they seem intent on collecting the full amount."

 Collection agencies handling bank risk and/or shared student loans are instructed by these banks to collect the balance in full. Remember, this is not the CRA/CSLP or Provincial guaranteed student loan portfolio. Collection agencies treat bank risk student loans no different than traditional written off debt.

Payment plans are not what collectors have in mind. They donot make very much commission from smaller payments being made. hey go for the whole amount - or a larger sum of money so they can earn.

The unfortunate thing is that the commission incentives drive collectors to break the rules. If a collector wants to earn then he or she has to collect a lot of money. Of course, rules are going to get broken.

It is difficult for people to deal with collectors because they will always use whatever tactics are at their disposal to either motivate or entice you to pay the debt in full. These tactics are designed to break you down. They target your self-esteem and emotions. This is why people require professional assistance.

If you want your problem solved, I would be more than happy to fix it for you.

Johnny

http://www.cfwgroup.ca - www.cfwgroup.ca

http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum

Hi Johnny,

I have sent you email about this. I need all the assistance I can get.

Thanks!



Posted By: SolveStudentDebt
Date Posted: 08/September/2005 at 6:40am

Hi Quik,

I am going through approximately 90 emails from today. which one of these was from you? Call me to discuss the matter at hand, why don't you. You can reach me at 902-464-8727 for most of the day.

Johnny

http://www.cfwgroup.ca - www.cfwgroup.ca

http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum

 



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: Quiksilver
Date Posted: 08/September/2005 at 11:08am
Originally posted by Johnny Johnny wrote:

Hi Quik,

I am going through approximately 90 emails from today. which one of these was from you? Call me to discuss the matter at hand, why don't you. You can reach me at 902-464-8727 for most of the day.

Johnny

http://www.cfwgroup.ca - www.cfwgroup.ca

http://www.cfwgroup.ca/forum - www.cfwgroup.ca/forum

Hi Johnny,

Unfortunately, I lost my cell phone this week and I don't have a land line (yet) I just ordered one so something like this doesn't happen again; therefore I am unable to give you a call right now.

I sent my email on Tuesday. Perhaps there is a more direct email address I should use? PM maybe?



Posted By: maleks
Date Posted: 16/December/2005 at 3:01am

Hi guys,

This man from Collectcorp keeps calling me (up to 6 times a day) and I know that this debt she says I owe is not mine, and i have already told him that.  Although I have already dealt with an identity theft in the year 2000, and this was already corrected(a police report was produced) now this Collectcorp company has been hierd by The Scotia Bank to collect money from me that i do now Owe them,  I have already called the poilce over this, but they won't do anyithing unless they got some proof that its harrassment.  The calls from collectcorp are getting more and more rude. I am not sure where to go from now with this.

Thanks for your help!



Posted By: digimon
Date Posted: 16/December/2005 at 7:56am
Originally posted by maleks maleks wrote:

Hi guys,

This man from Collectcorp keeps calling me (up to 6 times a day) and I know that this debt she says I owe is not mine, and i have already told him that.  Although I have already dealt with an identity theft in the year 2000, and this was already corrected(a police report was produced) now this Collectcorp company has been hierd by The Scotia Bank to collect money from me that i do now Owe them,  I have already called the poilce over this, but they won't do anyithing unless they got some proof that its harrassment.  The calls from collectcorp are getting more and more rude. I am not sure where to go from now with this.

Thanks for your help!

Tell them you are disputing the amount owed.  There should be paperwork to fill out.  Record your conversations with them.



Posted By: maleks
Date Posted: 16/December/2005 at 10:02am

I am disputing the amount owed..its not even mine!! and they wont beleive me on that.!

 

what do you mean there should be paperwork to fill out?!! from my side or the collectcorp side?

thanx!



Posted By: SolveStudentDebt
Date Posted: 17/December/2005 at 4:26am

Contact the ministry of your province. The department you are seeking is the business and consumer services area. Simply lodge a complaint and explain that the debt is not even yours. They will have to invstigate it and resolve the issue.

Johnny



-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: RJW24
Date Posted: 20/December/2006 at 8:59am

Hi everyone, i am new to this forum but I am not afraid to express myself with regards to Collect Corp or any other collections agencies. I received a call from CollectCorp at work with regards to an outstanding Canada Student Loan and CC wanted to settle at just over $9000 and close it by this coming Friday. How was I able to get the funds in time? I was not able to at all. Family refuses to help and friends were unable to.

I then began stressing myself out over this until I began speaking with people on the phone and in person. One person told me that so long as I will make an effort to pay and continue payment, they cannot do anything at all. i mentioned to CC that I was willing to pay them a certain amount a month and they told me they are not a financial institution to accept such payments on a monthly basis. Wrong answer. I began doing more research and lo and behold, they are a payee on my bank's payee list if I wanted to pay them monthly.

I have kept track of everything I have done thus far and today, CC mentioned to me that they have spoken with my bank with regards to repayment on my loan and I can do so, provided I make my first payment this month. I called my bank and they told me that in no way have they spoken or contacted CC and vice-versa.

Everyone knows collections agencies will do anything to get, I call it rape, money from you, but just be firm, but better composed than them and you will end up top in the end.

Trust me, I have dealt with agencies before and I have mentioned to them I will pay them a certain amount and they have accepted it... Collect Corp is no different.

Just for the record, I have even told CollectCorp not to call me at work and they did, so that tells me they want to get under my skin. I have even called the Ministry of Government Services and an agent with them told me that should the calls continue, then I can file a formal complaint through them and they will take care of them under the Collections Agency Act.

For myself, I know a lot of people in Ottawa, most of them lawyers, so I would be all set should anything happen.

Don't let them intimidate you by telling you they will sue you or take you to court. It will cost them far more money to get you in a courtroom and getting judges, lawyers and the appropriate paperwork, than it will to make monthly payments.

Stand tall and don't let them push you around, you have rights. You want to know anything more, contact me.



-------------
RJW


Posted By: Nightmare
Date Posted: 18/January/2007 at 4:55am

 

How can you speak to these people???

 

I explained to them that if they do not stop harrassing me and my family I will get the authorities involved.  All he could do is hang up the phone on me!!


Posted By: RJW24
Date Posted: 18/January/2007 at 6:27am

1.) Just let them know you are only able to pay a certain amount and that amount only.

2.) You have the right to tell them not to contact you wherever you are and should they violate that right, take actions against them whether through the Government of Ontario or even a lawyer
 
3.) Most of all, keep records of EVERYTHING that has been done between you and them. Collect Corp says they do not accept payments online because they are not a financial institution but that is not correct at all. Think about it, your cable company, utilities companies, etc... are not financial institutions either, but yet you can still pay them via online banking.
 
All in all, just be firm, with them and don't let them intimidate you, because the minute they hear fear in your voice, then they jump all over you. Also, just make sure any mail you send to them is registered mail so at least you get a signature from it to ensure it was received and signed for. Canada Post handles all this also.
 
Seek legal action as a last resort. I have already told Collect Corp that they are liars and that I was not going to tolerate anything from them, and once I told them I was going to do and that was final, there was nothing more they could say.
 
Remember, to them it is all about the commission. They could care less about the loan you have to repay, they just want their commission. So if you make monthly payments, that cuts into their commission badly. If you can only pay $200 a month like I am, they will only get about $10.00 from it because half of my payment goes towards interest on my loan, so think really hard about it and if they say they are taking you to court, just reiterate to them that if they are willing to pay $15,000 - $20,000 to waste some judge's time for something you are prepared to do but in a smaller scale, then go ahead.
 
just remember though to document everything and keep it as evidence of your conversations and correspondence with them in case they DO decide to take you to court. If a judge sees that you are making an effort to make the appropriate arrangements and they are not willing to work with you, the judge in most cases from what i understand will side with you.
 
Be strong.
 
RJW


-------------
RJW


Posted By: WannaBuyAHouse
Date Posted: 21/February/2007 at 1:37pm

Has anyone had any luck with CollectCorp making a deal with them that you will pay off an agreed on amount, providing they remove any and all entries into your credit history at any of the credit reporting agencies?

I read somewhere this was a good way to get away from them if you are able to, but like to know if anyone has any experience with this first.
 
Thanks


Posted By: Nightmare
Date Posted: 22/February/2007 at 1:36am
In December Collectcorp had contacted me to advise me that they were liquidating their files and where willing to drop my loan from $5000 to $3000 as long as I paid the full balance of $3000. (At that point I was jobless and had no support from family and friends.
 
Now that i have found a job I had contacted Collectcorp and have advised kthem that I am ready to settle for the amount that was agreed upon $3000. They have advised me that the sett;ement has gone up to $4500.
 
I have advised them that I do not want to pay them for I did not obtain the loan from them plus I do not want tem to oreceive a commission off me for the harrassment that they have caused.
 
I have also notified Collectcorp that should I pay the balance it will only be for $3000 as previously discussed and it will be made out to my financial institution that I originally received the loan from.
 
FC
 


Posted By: Southpa
Date Posted: 22/February/2007 at 8:16am
To Nightmare,
 
If ANY agency offers you a reduced payment option over the phone DON'T TAKE IT.  Make sure they are willing to put said agreement in writing beforehand.  Whatever you receive in the mail regarding this agreement should be accompanied by the signature of the general manager of the company and be on their official letterhead.  Then take it to a lawyer and have him confirm that you have been offered a binding agreement that your loan will be paid in full after the transaction is completed.  I would not trust these b*st*rds as far as I could throw their momma.


Posted By: SolveStudentDebt
Date Posted: 22/February/2007 at 11:03am
Night,

Collection agencies do not have going out of business sales. Business has never been better with that industry.

Collectors fish for money in the most creativve ways. What youhave described is common. WEhat they do is tell that they "have good news" for you, and that they will reduce your debt to some ridiculously low amount. While you are out frantically trying to find it, they are frantically tring to figure out a way that they can get this money from you if their client (your lender) does not authroize as a settlement.

Johnny

-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com


Posted By: SolveStudentDebt
Date Posted: 22/February/2007 at 11:04am
Also, a lot of bank risk loans that are floating aroundf in collection agencies are ancient, thus being statute barred. This is also somethign to take into consideration when these wild offers are tossed around by collectors.

Johnny

-------------
Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

http://www.solvestudentdebt.com" rel="nofollow - solvestudentdebt.com



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