The first time I called them the rep put me on hold after I had explained this to them.  When she came back she told me the the monthly payment had been raised but that was an error on RBC's part and was going to get it fixed. 

I've called twice since then and both times was told there is still a past due amount owing.  I then had to explain the situation again and they told me it's being put under investigation.

I'm really frustrated that they raised the payments without even notifying me.  I'm also really surprised that just increase the auto debit. I've just been granted interest relief on the Direct Lend portion of my BC Student Loans and am applying for RAP for my Canada Student Loans and am concerned this is going to delay interest relief on the RBC portion.  

 

Johnny