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Charged Interest While Full Time

Printed From: CanadaStudentDebt.ca
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Forum Description: In a student loan crisis? Post here for help! Members! Watch for posts and will help out!
URL: https://www.canadastudentdebt.ca/forum_posts.asp?TID=7330
Printed Date: 28/March/2024 at 4:54pm
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Topic: Charged Interest While Full Time
Posted By: mpat181
Subject: Charged Interest While Full Time
Date Posted: 06/February/2018 at 10:38am
Okay so I've been enrolled since Sept 2015, ending date is December 2018 (which I stated to NSLSC and provided proof of enrollment)

Theyve been charging interest and taking out repayments from my pre-authorized debit account, every month since November 2016. I noticed now that they've been doing this, and they hadnt given me ANY notice that they were planning on taking money out - keep in mind, I am still in school.

So now I talked to them on the phone, and they said theres nothing they can do because they didnt recieve confirmation that I was still enrolled even thoughI told them my start and end date when I first applied for the loan. I told them now I'm in school - but is there anything I can do about my past interest they charged me? They said they will not put it towards my principle payment and they're keeping it.

Anyone had a similar situation? Any advice or solutions? Thank you!



Replies:
Posted By: administrator
Date Posted: 06/February/2018 at 2:34pm
I believe you are supposed to provide them with a continuation of enrollment form at the start of each school year.  The only option is to try to escalate this to the case management team.  Don't deal with the lower level minions...it needs to go higher up the food chain! The people you are speaking to have no authority to correct this!




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Mark OMeara
Author of Let Go and Heal: Recovery from Emotional Pain
https://LaughSingWrite.com - http://bit.ly/heal2024



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