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AngyPhD View Drop Down
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    Posted: 01/February/2009 at 5:32pm
Well, I just wrote an email to the Ombudsperson of RBC.

I've been a Phd student for 5 years without a break. I sent in my confirmation of enrollment for 2007/8 late, and thus interest started. I really hate that btw. I am so busy, it is hard to keep track of everything. I wish they'd retroactively cancel late interest payment stuff. It really burns my hide. Anyway. In May, I sent a letter to them to cap that interest onto the principle and thought it was all dealt with. Turns out, they now claim they never got the letter. I have been trying to deal wtih this since the end of July, and they have so unhelpful. Meanwhile the so-called interest keeps adding up.

I find their institutional policies to be a form of class warfare. Given all the horror stories I've read on this site and others, I just wish I could move my loans over to someone else. I want to pay them back and do everything by the books. I couldn't be doing my Phd without the help I got a few years ago. However, I refuse to just give someone thousands of dollars just because they have a lean on me. Ugh.

A-Phd
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Johnny View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Johnny Quote  Post ReplyReply Direct Link To This Post Posted: 02/February/2009 at 8:27am

Escalate it to the RBC student loan finance department. The big guy's name there is Tom Lumsden.

Solve Student Debt specializes in solutions for students and graduates in student loan default, and those at risk of defaulting.

solvestudentdebt.com
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heather View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote heather Quote  Post ReplyReply Direct Link To This Post Posted: 21/August/2009 at 2:52pm
hi,

I am contemplating contacting the ombudsperson at RBC as well and am wondering if you had a positive outcome?  Also wondering if you had contacted the BC ombudsperson overseeing all financial institutions in the province?  Thanks!
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