Its a long road

I have been a client of Johns for many years. Nothing moves fast when you are dealing with the government and student loans. First and foremost he stopped the creditors from calling and threatening. The moment any slipped through the cracks I contacted him and he was on it. Through the years it has been trying to say the least because I wanted paperwork and answers from the government.  It was hard for me to understand why there was no paper trail. I was mad numerous times with John doubting him often. I understand now that try as he might to get a formal response from them the most he could get is an acknowledgment by phone that they received my information from him. Its a huge waiting game because they want you to give up and pay and most of us will give up but John doesn't. John is like a pit bull that gets his teeth into something and does not let go.
I have seen alot of negative material regarding John and his work ethics and I suspect that these people either didn't wait it through or didn't have a leg to stand on as to why they could not pay their loans.
Then there's those that want it all for free. Would you work for free?
We paid John nearly five years ago and when he settled my loans we offered to send him a little more money in thanks, but he refused. We offered a couple of times and finally he said if you want to send something to help someone else who is going through the same nightmare with student loans I will put it to good use.
The only reason I am writing this is because I know John and am confident in the outcome he will provide for anyone who is desperately trying to handle this on their own as I was.